Lumberton, NC, USA

Description

JJD Learning Academy is seeking a reliable and organized Office Manager to support daily operations at our new ABA clinic in Lumberton, NC. This role is ideal for someone who enjoys administrative work and wants to be part of a team that supports children with autism and their families. As the Office Manager, you will be the first point of contact in the clinic and play a key role in keeping day-to-day operations running smoothly. This is a non-clinical, non-financial role focused on administrative support, communication, and organization within an ABA therapy setting.

Requirements

Qualifications
  • Previous administrative or office experience preferred
  • Strong organizational and multitasking skills
  • Professional communication skills (phone, email, in-person)
  • Reliable, punctual, and detail-oriented
  • Ability to work independently and take initiative
  • Comfortable working in a fast-paced clinic environment
Preferred (Not Required)
  • Experience in ABA, behavioral health, or a clinical setting
  • Experience working with children or families
  • Familiarity with scheduling systems or client documentation
Schedule
  • Full-time and part-time opportunities available
  • Monday–Friday preferred
  • Flexible scheduling options

Education:

  • High school or equivalent (Preferred)

Experience:

  • Office management: 2 years (Required)

License/Certification:

  • CPR Certification (Preferred)

Work Location: In person


Why Join JJD Learning Academy?
  • Be part of a growing ABA company expanding into new communities
  • Make a meaningful impact supporting children with autism
  • Positive, team-oriented environment
  • Opportunity for growth within the company

Bonuses

Benefits

Benefits:
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Vision insurance
Starting Pay: $16hr Bi-weekly

Responsibilities

Key Responsibilities
  • Answer and manage incoming calls from parents, providers, and staff
  • Respond to emails and assist with client communication and follow-ups
  • Maintain and organize client files, intake paperwork, and documentation
  • Assist with scheduling sessions and coordinating with staff
  • Greet clients and families, creating a warm and welcoming environment
  • Support onboarding paperwork and general administrative tasks
  • Ensure the clinic stays organized, professional, and efficient